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OAS Toronto Exhibitor Manual

Welcome and thank you for choosing to be a participant in The National Franchise Show – Atlanta.

Please take a moment to read the exhibitor manual, which will provide you with all of the necessary information for the preparation and installation of your exhibit.  Processing your orders at your earliest convenience will allow us and the service-contractors time to provide you with the best possible rates & service. 

The Show Office will be set up at the Cobb Galleria, on Friday, October 18th at noon and management will be available to assist you for the duration of the Show. 

GENERAL INFORMATION

Show Location

Cobb Galleria
Hall D
2 Galleria Parkway SE
Atlanta, Georgia
30339 

Tel: 770-955-800

Show Dates & Times

Saturday, October 19, 2024 | 11:00 am – 5:00 pm
Sunday, October 20, 2024 | 11:00 am – 4:00 pm

Exhibitor Move-in Times

Friday, October 18, 2024  | 12:00 pm – 6:00 pm

Exhibitor Move-Out Dates & Times

Sunday, October 20, 2024 | 4:00 pm – 8:00 pm

Produced By

National Event Management
Suite #102
260 Town Centre Blvd.,
Markham ON
L3R 8H8
Tel: (905) 477-2677 or (800) 891-4859

Exhibitor Coordinator

Emma Barnes-Chow
(905) 247-8101 or (800) 891-4859 Ext. 284
emma@nationalevent.com 

 

Exhibitor Checklist

Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.

CHECKLIST

AUDIO / VISUAL RENTALS

PRE-SHOW BOOKING DEADLINE: October 9, 2024 

If you require audio-visual equipment in your booth, please contact:  

ONsite Audio-Visual Services 
Email: tpeterka@onservices.com  
Tel: 770-989-5043 

Orders received after the pre-show booking deadline may be subject to additional charges. 

AV ORDER FORMS 

Booth Backdrops

If you require a pop-up banner or backdrop, please contact:

EZ Backdrops
Tel: 678-717-1222
Email: angie@ezbackdrops.com
http://www.ezbackdrops.com/

BOOTH CLEANING

BOOKING DEADLINE: October 11, 2024

Exhibitors are responsible for maintaining their own booth space. If you require in-booth vacuuming, please fill in the order forms below and send them to:

Advanced Exposition Services  
Tel: 678-389-1852 
Email: rick@advancedexposervices.com

BOOTH CLEANING FORMS
PAYMENT FORMS

BOOTH INSTALLATION & DISMANTLING

BOOKING DEADLINE: October 11, 2024

Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited.

Should you require assistance setting up or dismantling your booth, please contact:

Advanced Exposition Services
Tel:  678-389-1852
Email: rick@advancedexposervices.com

Electrical

PRE-SHOW BOOKING DEADLINE: October 4, 2024

Electrical is not supplied to your booth. If you require an electrical hookup, follow this link and sign in to place your order online. 

If this is your first time ordering, click “Sign Up” to create an account. Please make note of your login and password information.  

If you have any questions, please contact: 

Email: services@cobbgalleria.com  
Tel: 770-989-5016 

ONLINE ORDERING LINK 
ORDERING INSTRUCTIONS 

Exhibitor Badges

DEADLINE: October 4, 2024

We have implemented a new automatic badge system to simplify the request process. Information regarding this new system will be coming soon.

Exhibitors are provided with up to a maximum of 7 personalized name badges based on the size of your booth. Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show.

Federal ID Number

Coming Soon. 

Food Sampling

SUBMISSION DEADLINE: September 19, 2024

    If you are planning on sampling food or beverage products in your booth, please review the necessary steps below you must take.  

    Food samples are limited to a bite-sized portion and non-alcoholic beverage products to 4 oz. Container.

    1. Please complete the PUBLIC HEALTH VENDOR APPLICATION and send it to both emma@nationalevent.com and alina.hays@dph.ga.gov .

    There is a $105 fee with this application. Once your application has been received, you will receive an invoice to make payment. Options for method of payment include paying over the phone using a credit card, coming in person and paying on site, or paying online through a portal link.   

    NOTE: Late Applications will not be accepted.

    Cobb County: Center for Environmental Health  
    1738 County Services Pkwy SW, 2nd Floor 
    Marietta, GA 30008-4012
    Tel: 770-435-7815, press 0 for the front desk 

    2. You will also need to complete and send in the SAMPLING APPLICATION to the Cobb Galleria Center (even if your items are pre-packaged) for written authorization.

    The items dispensed are limited to products manufactured by or licensed for distribution by exhibiting firms and must be related to the purpose of the show. 

    If you are sampling individually pre-packaged, unopened items that were prepared and packaged in your licensed/permitted kitchen, you will only need to submit page 1 and 7 along with a copy of your Dept. of Agriculture or Food Service Permit. 

    Please send the completed forms to both emma@nationalevent.com & mwilliams@cobbgalleria.com  

    PUBLIC HEALTH VENDOR APPLICATION
    SAMPLING APPLICATION

    SAMPLING GUIDELINES 

    FREE ADMISSION PASSES

    Raise awareness and let people know you will be at The National Franchise Show! Increase traffic to your booth by sharing free admission passes to the event. There is no limit to the number of FREE Admission Passes you may share to your email database, as well as on social media. Please share the registration link below for free passes or download a copy of our generic FREE Admission Pass. 

    You can also distribute a customized FREE Admission Pass to promote your participation at the show. If you are interested, please complete the form below and upload a high-resolution logo (.jpg, .eps, .pdf format accepted). You will receive an email from emma@nationalevent.com with your customized pass 2-3 weeks before the show date. 

    CUSTOM COUPON REQUEST FORM

    DEADLINE OF LOGO SUBMISSIONS: September 19, 2024 

    Hotel

    OPTION 1: Sheraton Suites Galleria-Atlanta

    BOOKING DEADLINE: September 17, 2024

    Rooms and discounted rate will only be held until the specified date. Rooms will then be subject to availability at prevailing rates.  

    We have obtained a group rate of $229 + taxes and fees for single occupancy at the Sheraton Suites.  

    Sheraton Suites Galleria-Atlanta
    2844 Cobb Parkway SE 
    Atlanta, Georgia 
    30339 

    Reservations may be made online using this BOOKING LINK
    Make sure to mention The National Franchise Show – Atlanta. 

    OR 

    OPTION 2: HOTEL PLANNER

    Book your hotel stay for the show through HotelPlanner.com.
    HotelPlanner is one of the world’s top providers of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates.

    Click here for the best rates available: https://franchiseusa.hotelplanner.com/

    Insurance

    Insurance for booth/show
    Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”.

    Transportation Insurance
    Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.

    Liability
    Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings. 

    Insurance Supplier
    If you do not already have insurance for the show, you may contact:

    Exhibitor Insurance
    Phone: 905-695-2971
    Toll Free: 1-866-836-9066
    info@exhibitorinsurance.com

    Exhibitor Insurance Brokers.com is offering a special price for the show at $175 + taxes. Please click on the link here to access their form: ONLINE EXHIBITOR INSURANCE

    If you prefer, you may also fill out the form below and send it to info@exhibitorinsurance.com.

    EXHIBITOR INSURANCE FORM

    Lead Retrieval System

    Details coming soon. 

    Loading Docks

    Follow the directions below to Cobb Parkway. From Cobb Parkway traveling South turn left (turn right if traveling North on Cobb Parkway) onto Galleria Parkway. This is the traffic light just south of Galleria Drive and just north of Akers Mill Road. Then turn left into the loading dock entrance. 

    Must use the back loading dock off Galleria. Parkway or Hall D roll-up doors at the east lot entrance, if authorized. 

    PLEASE NOTE: Off-loading on the main rotunda entrance is strictly prohibited. Never leave vehicles unattended in the rotunda circle.   

    Dollies and a pump truck will be available for your use. If you require a forklift to move material from the dock to your booth, a forklift will be available to you. However, if you have excessive forklift requirements, please contact Emma Barnes-Chow (emma@nationalevent.com) to discuss your needs. A charge may apply. 

    Move-in Instructions

    Move -in Times:     Friday   October 18, 2024        12:00 pm – 6:00 pm

    • All exhibitors must officially register before setting up.  
    • All exhibits must be set up by 6:00 pm Friday. Exhibitors will not be permitted to set up during show hours.
    • The aisle carpet will be in place Saturday morning. Dollies and carts WILL NOT be permitted on the carpet.  Hand-carried items only may be brought in on Saturday.
    • Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.

    Move-out Instructions

    Move -Out Times:   Sunday  October 20, 2024        4:00 pm – 8:00 pm

    Please note that move-out will begin once the show has closed, the aisles are cleared and the aisle carpets removed. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited

    All material must be removed by 8:00 pm

    Items left on the show floor after move-out time will be forced off the floor. Show Management reserves the right to reroute shipments that are not picked up or refused by carriers. Should this occur, you will be responsible for any charges incurred.

    Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to
    prevent pilferage.

    NOTE:
    All exhibitors using HAUListic must move freight after the show must have booth materials packed and ready for pick up at the loading dock. Please provide our sales staff onsite with your paperwork before leaving he show site.

    Parking

    Parking costs $10 per vehicle, Debit/Credit only; No cash. No in/out privileges. 

    Two parking decks can be accessed from the main (rotunda) entrance to Cobb Galleria Centre and a third deck is located directly across Galleria Drive. This parking deck has an underground tunnel on the 2nd level with direct access to the front entrance of Cobb Galleria Centre. Use this tunnel in order to avoid traffic while crossing the street and also to protect yourself from inclement weather.

    Rules & Regulations

    Diagram #1: Sample of the drape provided for your booth
    Diagram #2: Sample of display allowance

    Upright banners & products must be within 4’ from the back drape, and a maximum of 8’ high. The front 6’ of the booth must be clear above 4’.

     

    Booth Display & Restrictions

    • Diagram#1 shows the drapes that are provided as a part of your booth cost.
    • Diagram#2 shows the allowed clearance for displays, banners, and products within your booth.
    • No exhibit may exceed a maximum height of 8 ft.
    • Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
    • The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft. height.
    • Any exceptions to this must have pre-approval from Emma Barnes-Chow (emma@nationalevent.com)

    Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.

    Signage

    No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management. All signs must be printed on one side only. Your brand messaging can only face the inner walls of your exhibit space.

    Carpet or Flooring

    Carpet or Flooring is mandatory for all exhibits. You can use the show decorator below or you are welcome to bring in your own at your own cost. See Tape Restrictions below.

    Tape (Floor, Wall, and Carpet Damage)

    This only applies to companies that choose to place carpet or flooring on top of the existing carpet.

    It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.
    Here are the models of two-faced tapes that are authorized by the facility.

    • Polyken 105c LPDE
    • Scapa 274004
    • DC W002A

    If you bring your own carpet, you must adhere to the above Tape Restrictions. If you do not have the proper tape, please notify Show Management before installing your carpet or tiles.

    If you would like to install your carpet on top of the existing carpet, please contact Emma Barnes-Chow (emma@nationalevent.com). 

    Restrictions for Booth Installation

    Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead.

    Demonstrations/Distributions

    Displays, demonstrations, or distribution of advertising materials, are not permitted outside the confines of your booth. If audio-visual equipment is used, the sound must be subdued to such an extent as to ensure it has no nuisance effect on neighboring exhibitors. The use of microphones is not permitted without prior management approval.

    Fire Regulations

    All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, Provincial/State, and City Fire Laws.

    National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information regarding the Fire Code please contact Haelee Jones (haelee@nationalevent.com

    Animals in the Show

    The facility’s policy prohibits the presence of animals unless they are used as a working dog. Permission must be obtained from the facility for any exceptions. Please contact Emma Barnes-Chow (emma@nationalevent.com) regarding approval and the necessary forms.

    Helium Balloons

    Helium balloons are prohibited in most venues. There is a large retrieval fee, charged to the exhibitor when balloons are lost. Please contact Emma Barnes-Chow (emma@nationalevent.com) if you wish to use helium balloons in your display. 

    Mechanical Conveyances

    Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management. 

    Non-Compliance

    National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of his/her exhibit. 

    SHIPPING & DELIVERIES

    Shipping Direct To Show: Friday, October 18, 2024 

    PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only.  Your materials will be left at the dock until you arrive.  To move your items to your booth space, pump trucks and dollies will be available at no charge. Should you require assistance or the use of a forklift, please contact Emma Barnes-Chow (emma@nationalevent.com) as charges may apply.   

    PLEASE NOTE: After freight is packed at the end of the show it must be moved to the dock area for pick up. Freight that is left on the show floor will incur a handling fee.   

    The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier;  

    HAUListic
    Tel: (859) 254-4112
    Email: lex@shiphaulistic.com 

    HAUListic SHIPPING ORDER FORMS
    DIRECT SHIPPING LABELS

    NOTE: All exhibitors using HAUListic must move freight after the show and must have booth materials packed and ready for pick up at the loading dock. Please provide our sales staff onsite with your paperwork before leaving the show site. 

    You may choose to use another carrier however, keep in mind that not all carriers deliver and pick up during our scheduled move in/move out times.

    Pre-Show Shipping

    If you require advanced shipping, please contact the show decorator for more information: 

    Advanced Exposition Services
    Tel:  678-389-1852
    Email: rick@advancedexposervices.com

    Show Decorator (Furniture & Display Rental)

    PRE-SHOW BOOKING DEADLINE: October 11, 2024

    Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from the show decorator.

    Show Colours

    • Booth Drapes : Black
    • Aisle and Booth Carpet: Salt & Pepper

    To place an order with the Show Decorator, please fill in the order forms below and send them to:

    Advanced Exposition Services
    Tel:  678-389-1852
    Email: rick@advancedexposervices.com

    FURNITURE & ACCESSORIES ORDER FORM
    PAYMENT FORM

    Show Guide Ad & Sponsorship Opportunities

    There are a number of ways to increase your brand awareness at our shows.  Additional ad space is available in our Show Guides that are distributed to attendees and sponsorship recognition includes show guide space, on-site signage, & online presence.  For more information, please contact Michael at michael@nationalevent.com or 905-477-2677 ext. 270.

    Telephone / Internet / WIFI

    PRE-SHOW BOOKING DEADLINE: October 4, 2024 

    Please Note: This venue only has paid wifi.

    If you require a telephone or internet line, or access to WIFI in your booth, follow this link and sign in to place your order online.  

    If this is your first time ordering, click “Sign Up” to create an account. Please make note of your login and password information.  

    If you have any questions, please contact: 

    Email: services@cobbgalleria.com  
    Tel: 770-989-5016 

    ONLINE ORDERING LINK
    ORDERING INSTRUCTIONS

    Tips to Success

    Please review the "Tips for Successful" pdf below for important information on how to make the most out of exhibiting with us! 

    TIPS FOR SUCCESS

    Vehicles on Show Floor

    APPROVAL DEADLINE: September 19, 2024 

    All vehicles must abide by the arrival and departure schedules and procedures established by Show Management.   

    Please contact Emma Barnes-Chow (emma@nationalevent.com)  and provide pictures and specifics (make, model, dimensions) of the vehicle you would like to display for approval and to arrange arrival time. 

    When motorized vehicles are approved for use, a protective sheet of visqueen, tarpaulin or comparable material may be required to eliminate damages from leaks of gas, oil, etc., at the exhibitor’s expense. 

    Motorized vehicles must: 

    • Contain no more than ¼ tank of fuel or 5 gallons of fuel, whichever is less
    • Have a locking gas cap
    • Have battery cables disconnected and taped
    • No charging of electric vehicles within the building
    • NOT be moved during event hours.  

    Exhibitors are responsible for oil, grease, or any general damage to the carpeted area. 

    Exhibitors must provide a set of keys, the name and phone number of the person responsible to remove the vehicle(s) to Show Management. 

    The VEHICLE AUTHORIZATION FORM must be completed and returned to emma@nationalevent.com by September 19, 2024.