Welcome and thank you for choosing to be a participant in The Franchise Show – Jacksonville.
Please take a moment to read the exhibitor manual, which will provide you with all of the necessary information for the preparation and installation of your exhibit. Processing your orders at your earliest convenience will allow us and the service-contractors time to provide you with the best possible rates & service.
The Show Office will be set up at the Prime F. Osborn on Friday, October 25 at noon and management will be available to assist you for the duration of the Show.
Table of Content
- General Information (Location, Dates, & Times)
- Checklist
- Audiovisual
- Booth Backdrops
- Booth Cleaning
- Booth Installation & Dismantle
- Electrical
- Exhibitor Badge
- Federal ID Number
- Food Sampling
- Free Admission Passes
- Hotel
- Insurance
- Lead Retrieval System
- Loading Docks
- Move-in Instructions
- Move-out Instructions
- Parking
- Rules & Regulations
- Shipping & Deliveries
- Show Decorator (Furniture & Display Rental)
- Show Guide Ads & Sponsorship
- Telephone / Internet / WIFI
- Tips to Success
- Vehicles on Show Floor
GENERAL INFORMATION
Show Location
The Prime F. Osborn III Convention Center
Hall A
1000 Water Street
Jacksonville, FL
32204
Show Dates & Times
Saturday, October 26, 2024 | 11:00 am – 5:00 pm
Sunday, October 27, 2024 | 11:00 am – 4:00 pm
Exhibitor Move-Out Dates & Times
Friday, October 25, 2024 | 12:00 pm – 6:00 pm
Exhibitor Move-Out Dates & Times
Sunday, October 27, 2024 | 4:00 pm – 8:00 pm
Produced By
National Event Management
Suite #102
260 Town Centre Blvd.,
Markham ON
L3R 8H8
Tel: (905) 477-2677 or (800) 891-4859
Exhibitor Coordinator
Emma Barnes-Chow
905 477-2677 or (800) 891-4859 Ext 284
Email: emma@nationalevent.com
Exhibitor Checklist
Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.
AUDIO / VISUAL RENTALS
PRE-SHOW BOOKING DEADLINE: October 6, 2024
If you require audio-visual equipment in your booth, please contact:
PRI Productions
Antonio Benitez
Tel: 787-412-6211
Email: abenitez@priproductions.com
Booth Backdrops
If you require a pop-up banner or backdrop, please contact:
EZ Backdrops
Phone: 678-717-1222
Email: angie@ezbackdrops.com
http://www.ezbackdrops.com/
BOOTH CLEANING
PRE-SHOW BOOKING DEADLINE: October 7, 2024
Exhibitors are responsible for maintaining their own booth space. If you require in-booth vacuuming please see below:
GEMS Gilbert Exposition Management Services
Britni Fitzpatrick
Email: Britni@gemsevents.com
Tel: 407-438-5002
ORDERING ONLINE:
You will receive an email from GEMS with login information, a link to their Online Ordering System and instructions for signing in. If you did not receive an email with your login information, please contact: Britni@gemsevents.com
BOOTH INSTALLATION & DISMANTLING
PRE-SHOW BOOKING DEADLINE: October 7, 2024
Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited.
Should you require assistance setting up or dismantling your booth, these services can be ordered from:
GEMS Gilbert Exposition Management Services
Britni Fitzpatrick
Email: Britni@gemsevents.com
Tel: 407-438-5002
ORDERING ONLINE:
You will receive an email from GEMS with login information, a link to their Online Ordering System and instructions for signing in. If you did not receive an email with your login information, please contact: Britni@gemsevents.com
Electrical
BOOKING DEADLINE: October 17, 2024
Electrical is not supplied to your booth. If you require an electrical hookup please contact:
Event Services
Tel: 904-630-4000
Email: POCCservicedesk@asmjax.com
There are 2 different electrical order forms, please complete the one that best suits your electrical needs.
ELECTRICAL ORDER FORM
3-PHASE HIGH AMPERAGE ELECTRICAL ORDER FORM
Exhibitor Badges
BOOKING DEADLINE: October 11, 2024
We have implemented a new automatic badge system to simplify the request process. Information regarding this new system will be coming soon.
Exhibitors are provided with up to a maximum of 7 personalized name badges based on the size of your booth. Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show.
Federal ID Number
The Federal ID Number for the venue is 20-1476041. You will require this number to clear customs.
Food Sampling
SUBMISSION DEADLINE: September 26, 2024
If you are planning on sampling food or beverage products in your booth, please note the necessary steps below to complete.
1. All food and beverage samplers are required to have insurance for the event. Please email a copy of your insurance to Emma Barnes-Chow at emma@nationalevent.com
2. Please complete the VENUE SAMPLING FORM and return it to emma@nationalevent.com and AArrwood@savorjax.com
SAVOR…Jacksonville has exclusive food and beverage distribution rights within the facility, only those with written authorization may distribute samples. Food samples are limited to a 2 oz. portion and beverage products to 4 oz.
Savor…Jacksonville
Ashley Arrwood
Email: AArrwood@savorjax.com
PLEASE NOTE:
If you are sampling pre-packaged items, only the Sampling Form is needed.
If you are doing open samples like cutting chocolate or making something on-site, you must email emma@nationalevent.com and inform them of any equipment being used onsite. It is also mandatory for a handwashing station to be present at your booth and for gloves to be worn
VENUE SAMPLING FORM
TEMPORARY EVENT CHECKLIST
FREE ADMISSION PASSES
Raise awareness and let people know you will be at The National Franchise Show! Increase traffic to your booth by sharing free admission passes to the event. There is no limit to the number of FREE Admission Passes you may share to your email database, as well as on social media. Please share the registration link below for free passes or download a copy of our generic FREE Admission Pass.
- FREE Admission Pass: https://jacksonvillefranchiseexpo.com/freetickets
- Generic FREE Admission Coupon (.jpg): CLICK HERE (coming soon)
- Generic FREE Admission Coupon (.pdf): CLICK HERE (coming soon)
You can also distribute a customized FREE Admission Pass to promote your participation at the show. If you are interested, please complete the form below and upload a high-resolution logo (.jpg, .eps, .pdf format accepted). You will receive an email from emma@nationalevent.com with your customized pass 2-3 weeks before the show.
DEADLINE OF LOGO SUBMISSIONS: September 26, 2024
Hotel
OPTION 1: Marriott Jacksonville Downtown
BOOKING DEADLINE: September 24, 2024
Rooms and discounted rate will only be held until the specified date. Rooms will then be subject to availability at prevailing rates.
** Limited availability on Saturday, October 25 due to NFL game in town, please book early **
We have obtained a group rate of $179 for a single or double room at the Marriott Jacksonville Downtown
Marriott Jacksonville Downtown
245 Water Street
Jacksonville, FL
32202
Reservations may be made by BOOKING ONLINE HERE.
Make sure to mention The National Franchise Show – Jacksonville.
OR
OPTION 2: Hotel Planner
Book your hotel stay for the show through HotelPlanner.com.
HotelPlanner is one of the world’s top providers of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates.
Click here for the best rates available: https://franchiseusa.hotelplanner.com/
Insurance
Insurance for booth/show
Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”.
Transportation Insurance
Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.
Liability
Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.
Insurance Supplier
If you do not already have insurance for the show, you may contact:
Exhibitor Insurance
Phone: 905-695-2971
Toll Free: 1-866-836-9066
info@exhibitorinsurance.com
Exhibitor Insurance Brokers.com is offering a special price for the show at $139 + taxes. Please click on the link here to access their form:
ONLINE EXHIBITOR INSURANCE
If you prefer, you may also fill out the form below and send to info@exhibitorinsurance.com
Lead Retrieval System
Details coming soon.
Loading Docks
There are 2 loading docks available, located at 1000 Water Street, Jacksonville, FL 32204.
Trailers are not to be stored at the dock unless prior approval is obtained.
Dollies and a pump truck will be available for your use. If you require a forklift to move material from the dock to your booth, a forklift will be available to you. However, if you have excessive forklift requirements, please contact Emma Barnes-Chow at emma@nationalevent.com to discuss your needs. A charge may apply.
Move-in Instructions
Move -in Times: Friday, October 25, 2024 12:00 pm – 6:00 pm
- All exhibitors must officially register before setting up.
- All exhibits must be set up by 6:00 pm Friday. Exhibitors will not be permitted to set up during show hours.
- The aisle carpet will be in place Saturday morning. Dollies and carts WILL NOT be permitted on the carpet. Hand-carried items only may be brought in on Saturday.
- Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.
Move-out Instructions
Move -Out Times: Sunday, October 27, 2024 4:00 pm – 8:00 pm
Please note that move-out will begin once the show has closed, the aisles are cleared and the aisle carpets removed. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited.
All material must be removed by 8:00 pm
Items left on the show floor after move-out time will be forced off the floor. Show Management reserves the right to reroute shipments that are not picked up or refused by carriers. Should this occur, you will be responsible for any charges incurred.
Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to prevent pilferage.
NOTE:
All exhibitors using HAUListic must move freight after the show must have booth materials packed and ready for pick up at the loading dock. Please provide our sales staff onsite with your paperwork before leaving he show site.
Parking
Parking for the general public is $10.00 per vehicle per day. No in/out privileges.
Rules & Regulations
Diagram #1: Sample of the drape provided for your booth
Diagram #2: Sample of display allowance
Upright banners & products must be within 4’ from the back drape, and a maximum of 8’ high. The front 6’ of the booth must be clear above 4’.
Booth Display & Restrictions
- Diagram#1 shows the drapes that are provided as a part of your booth cost.
- Diagram#2 shows the allowed clearance for displays, banners, and products within your booth.
- No exhibit may exceed a maximum height of 8 ft.
- Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
- The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft. height.
- Any exceptions to this must have pre-approval from Emma Barnes-Chow (emma@nationalevent.com)
Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.
Signage
No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management. All signs must be printed on one side only. Your brand messaging can only face the inner walls of your exhibit space.
Carpet or Flooring
Grey carpet is provided within your booth space. If you would like to change the colour, you may order different flooring through our decorator at your own cost or you may bring your own. *Please be sure to review the Tape Restrictions below.
Tape (Floor, Wall, and Carpet Damage)
This only applies to companies that choose to place carpet or flooring on top of the existing carpet.
It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.
Here are the models of two-faced tapes that are authorized by the facility.
- Polyken 105c LPDE
- Scapa 274004
- DC W002A
If you bring your own carpet, you must adhere to the above Tape Restrictions. If you do not have the proper tape, please notify Show Management before installing your carpet or tiles.
If you would like to install your carpet on top of the existing carpet, please contact Emma Barnes-Chow (emma@nationalevent.com)
Restrictions for Booth Installation
Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead.
Demonstrations/Distributions
Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth. If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors. The use of microphones is not permitted without prior management approval.
Fire Regulations
All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, Provincial/Sate, and City Fire Laws.
National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information re the Fire Code please contact Haelee Jones (haelee@nationalevent.com)
Animals in the Show
The facility’s policy prohibits the presence of animals unless they are used as a working dog. Permission must be obtained from the facility for any exception. Please contact Emma Barnes-Chow (emma@nationalevent.com) regarding approval and the necessary forms.
Helium Balloons
Helium balloons are prohibited in most venues. There is a large retrieval fee, charged to the exhibitor when balloons are lost. Please contact Emma Barnes-Chow (emma@nationalevent.com) if you wish to use helium balloons in your display.
Mechanical Conveyances
Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management.
Non-Compliance
National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of his/her exhibit.
SHIPPING & DELIVERIES
Shipping Direct To Show: Friday, October 27, 2024
PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only. Your materials will be left at the dock until you arrive. To move your items to your booth space, pump trucks and dollies will be available at no charge. Should you require assistance or the use of a forklift, please contact Emma Barnes-Chow (emma@nationalevent.com) as charges may apply.
NOTE: After freight is packed at the end of the show it must be moved to the dock area for pick up. Freight that is left on the show floor will incur a handling fee.
The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier;
HAUListic
Tel: (859) 254-4112
Email: lex@shiphaulistic.com
HAUListic SHIPPING ORDER FORMS
You may choose to use another carrier however, keep in mind that not all carriers deliver and pick up during our scheduled move in/move out times.
Please address shipments to:
Company name, Booth number
The National Franchise Show
Prime F. Osborn III Convention Center
Hall A
1000 Water Street
Jacksonville, FL
32204
NOTE: All exhibitors using HAUListic must move freight after the show must have booth materials packed and ready for pick up at the loading dock. Please provide our sales staff onsite with your paperwork before leaving the show site.
Pre-Show Shipping
To request a quote for Advanced Shipping, please see below:
GEMS Gilbert Exposition Management Services
Britni Fitzpatrick
Email: Britni@gemsevents.com
Tel: 407-438-5002
Shipping enquiries must be finalized 14 days prior to show move-in date. Be sure your shipment is labeled clearly.
Advanced shipments may begin to arrive on September 23, 2024
ORDERING ONLINE:
You will receive an email from GEMS with login information, a link to their Online Ordering System, and instructions for signing in. If you did not receive an email with your login information, please contact: Britni@gemsevents.com
Show Decorator (Furniture & Display Rental)
PRE-SHOW BOOKING DEADLINE: October 7, 2024
Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from
GEMS Gilbert Exposition Management Services
Britni Fitzpatrick
Email: Britni@gemsevents.com
Tel: 407-438-5002
Show Colours
- Booth Drapes: Black
- Aisle & Booth Carpet: Tuxedo
ORDERING ONLINE:
You will receive an email from GEMS with login information, a link to their Online Ordering System and instructions for signing in. If you did not receive an email with your login information, please contact: Britni@gemsevents.com
Show Guide Ad & Sponsorship Opportunities
There are a number of ways to increase your brand awareness at our shows. Additional ad space is available in our Show Guides that are distributed to attendees and sponsorship recognition includes show guide space, on-site signage, & online presence. For more information, please contact Michael at michael@nationalevent.com or 905-477-2677 ext. 270.
Telephone / Internet / WIFI
PRE-SHOW BOOKING DEADLINE: October 17, 2024
PLEASE NOTE: This venue has free wifi; however, the bandwidth is limited. If you require uninterrupted services, please order a hard line or bring a private hotspot.
Username: POCC
Password: smgjax2016
If you require a telephone or internet line in your booth you must fill out the Telecommunications order form and send to:
Event Services
Tel: 904-630-4000
Email: POCCservicedesk@asmjax.com
Tips to Success
Please review the "Tips for Successful" pdf below for important information on how to make the most out of exhibiting with us!
Vehicles on Show Floor
All vehicles must abide by the arrival and departure schedules and procedures established by Show Management.
Please contact Emma Barnes-Chow (emma@nationaevent.com) and provide pictures and specifics (make, model, dimensions) of the vehicle you would like to display for approval and to arrange arrival time.
- Vehicles must have ¼ of a tank of gas or less and have the battery disconnected upon placement (for both gas or diesel).
- Keys to the vehicle must be left with show management for the duration of the show.
- Any vendor that expresses a concern with this policy (i.e the protocol causing harm to the vehicle) must reach out to show management and have them contact that venue for further instructions.
- Vehicles must also have plastic placed underneath the exhaust and hood area to prevent leaks on the floor. Exhibitors are responsible for oil, grease, or any general damage to the carpeted area.
Inspector will need to approve on site.