Welcome and thank you for choosing to be a participant in The National Franchise Show – Edmonton.
Please take a moment to read the exhibitor manual, which will provide you with all of the necessary information for the preparation and installation of your exhibit. Processing your orders at your earliest convenience will allow us and the service-contractors time to provide you with the best possible rates & service.
The Show Office will be set up at the Edmonton Expo Centre on Friday September 27, 2024 at noon and management will be available to assist you for the duration of the Show.
Table of Content
- General Information (Location, Dates, & Times)
- Checklist
- Audiovisual
- Booth Cleaning
- Booth Installation & Dismantle
- Customs Broker
- Electrical
- Exhibitor Badge
- Food Sampling
- Free Admission Passes
- Hotel
- Insurance
- Lead Retrieval System
- Loading Docks
- Move-in Instructions
- Move-out Instructions
- Parking
- Rules & Regulations
- Shipping & Deliveries
- Show Decorator (Furniture & Display Rental)
- Show Guide Ads & Sponsorship
- Telephone / Internet / WIFI
- Vehicles on Show Floor
GENERAL INFORMATION
Show Location
Edmonton Expo Centre – Hall H
7515 -118 Avenue N.W.
Edmonton, AB
T5B 4X5
Tel: 780-471-7377
Show Dates & Times
Saturday September 28, 2024 |11:00 am – 5:00 pm
Sunday September 29, 2024 | 11:00am – 4:00 pm
Exhibitor Move-in Times
Friday September 27, 2024 | 12:00 pm – 6:00 pm
Exhibitor Move-Out Dates & Times
Sunday September 29, 2024 | 4:00 pm – 8:00 pm
Produced By
National Event Management
Suite #102
260 Town Centre Blvd.,
Markham ON
L3R 8H8
Tel: (905) 477-2677 or (800) 891-4859
Exhibitor Coordinator
Emma Barnes-Chow
905 247-8101 or (800) 891-4859 Ext 284
Email: emma@nationalevent.com
Exhibitor Checklist
Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.
AUDIO / VISUAL RENTALS
ORDER DEADLINE: August 29, 2024
If you require any AV equipment in your booth, please fill out the form and send to:
Encore
Kasandra Breadner
Director of Event Technology, Edmonton EXPO Centre
Email: Kasandra.Breadner@encoreglobal.com
Tel: 587-340-3432
BOOTH CLEANING
ORDER DEADLINE: September 18, 2023
Exhibitors are responsible for maintaining their own booth space. If you require in-booth vacuuming please place your order online with GES.
You can also fill in the following form and return to:
GES
Tel: 780-469-7767
1-877-505-7767
Email: edmonton@ges.com
BOOTH INSTALLATION & DISMANTLING
ORDER DEADLINE: September 18, 2023
Should you require assistance setting up or dismantling your booth, please place your order online with GES.
You can also fill in the following form and return to:
GES
Tel: 780-469-7767
1-877-505-7767
Email: edmonton@ges.com
CUSTOMS BROKER
Cross Connect Customs & Logistics is our designated official customs broker to coordinate customs clearance of goods destined for The National Franchise Show. Please make sure you contact them at least one month prior to the event in order to arrange your custom needs.
If you have any questions please contact:
Pat D’Alessandro
info@crossconnectcl.com
Cell: 416-726-7229
Electrical
BOOKING DEADLINE: September 6, 2024
Electrical is not supplied to your booth. If you require an electrical hookup, follow the link below to place your order online.
If you have any questions, please contact:
Show Tech
Tel: 855-746-9832
Exhibitor Badge
DEADLINE: September 13, 2024
We have implemented a new automatic badge system to simplify the request process. Information regarding this new system will be coming soon.
Exhibitors are provided with up to a maximum of 7 personalized name badges based on the size of your booth. Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show.
EZ Backdrops
Food Sampling
FORM SUBMISSION DEADLINE: August 29, 2024
If you are planning on sampling food or beverage product in your booth, please note there are two necessary steps to complete.
- Please review the VENUE SAMPLING INFORMATION
2. Please review and fill out the following PUBLIC HEALTH SAMPLING FORM to receive Public Health Approval. Please email emma@nationalevent.com to notify when you have sent in the application.
a. Please ensure you are complying with all Alberta Health Services guidelines listed in the SPECIAL EVENT FOOD VENDOR PACKAGE. If you do not complete the required steps and gain approval from Alberta Health Services prior to the show, or do not comply with the guidelines, you could be closed down if an inspector comes to the show.
b. If you have any questions, please contact Alberta Health Services at 1-833-476-4743
VENUE SAMPLING INFORMATION
PUBLIC HEALTH SAMPLING FORM
SPECIAL EVENT FOOD VENDOR PACKAGE
FREE ADMISSION PASSES
Raise awareness and let people know you will be at The National Franchise Show! Increase traffic to your booth by sharing free admission passes to the event. There is no limit to the number of FREE Admission Passes you may share to your email database, as well as on social media. Please share the registration link below for free passes or download a copy of our generic FREE Admission Pass.
-
- FREE Admission Pass: https://edmontonfranchiseshow.com/freetickets
- Generic Free Admission Coupon (.jpg): CLICK HERE
- Generic Free Admission Coupon (.pdf): CLICK HERE
You can also distribute a customized FREE Admission Pass to promote your participation at the show. If you are interested, please complete the form below and upload a high-resolution logo (.jpg, .eps, .pdf format accepted). You will receive an email from emma@nationalevent.com with your customized pass 2-3 week before the show.
DEADLINE OF LOGO SUBMISSION: August 30, 2024
Hotel
Book your hotel stay for the show through HotelPlanner.com. Click here for the best rates available: https://franchisecanada.hotelplanner.com/
HotelPlanner is one of the world’s top providers of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates.
Or
BOOKING DEADLINE: August 27, 2024
Rooms and discounted rate will only be held until the specified date.
Rooms will then be subject to availability at prevailing rates.
We have obtained a group rate of $179.00 + taxes for single occupancy at The Westin Edmonton.
The Westin Edmonton
10135 100 St NW
Edmonton, AB
T5J 0N7
Reservations may be made by booking online here.
Make sure to mention The National Franchise Show – Edmonton.
Insurance
Insurance for booth/show
Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”.
Transportation Insurance
Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.
Liability
Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.
Insurance Supplier
If you do not already have insurance for the show, you may contact:
Exhibitor Insurance
Phone: 905-695-2971
Toll Free: 1-866-836-9066
info@exhibitorinsurance.com
Exhibitor Insurance Brokers.com is offering a special price for the show at $175 + taxes. Please click on the link here to access their form: ONLINE EXHIBITOR INSURANCE
If you prefer, you may also fill out the form below and send to info@exhibitorinsurance.com.
Lead Retrieval System
Details coming soon.
Loading Docks
Please see loading dock map below, use roll up overhead door to Hall H. If needed, some vehicles will be permitted to drive items in.
Loading Dock E6
7515 118 Ave NW, Edmonton, AB T5B 0J2
Dock level access is available if needed. Please contact emma@nationalevent.com to be given a dock number.
Dollies and a pump truck will be available for your use. If you require a forklift to move material from the dock to your booth, a forklift will be available to you. However, if you have excessive forklift requirements please speak with Emma Barnes-Chow (emma@nationalevent.com) to discuss your needs. A charge may apply.
Move-in Instructions
Move-in Times: Friday September 27, 2024 12:00 pm – 6:00 pm
- All exhibitors must officially register before setting up. Please come to the show office and the staff will direct you to your booth.
- All exhibits must be set up by 6:00 pm Friday. Exhibitors will not be permitted to set up during show hours.
- The aisle carpet will be in place Saturday morning. Dollies and carts WILL NOT be permitted on the carpet. Hand-carried items only may be brought in on Saturday.
- Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.
Move-out Instructions
Move-out Times: Sunday, September 29, 2024 4:00pm – 8:00pm
Please note that move-out will begin once the show has closed, the aisles are cleared and the aisle carpets removed. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited.
All material must be removed by 8:00 pm
Items left on the show floor after move-out time will be forced off the floor. Show Management reserves the right to reroute shipments that are not picked-up or refused by carriers. Should this occur, you will be responsible for any charges incurred.
Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to prevent pilferage.
Exhibitor Parking
The East lot is closest to Hall H via Entrances 1-5. See parking map below. The parking rate is $16.50 for the whole day, with in and out privileges.
Rules & Regulations
Diagram #1: Sample of the drape provided for your booth
Diagram #2: Sample of display allowance
Upright banners & products must be within 4’ from the back drape, and a maximum of 8’ high. The front 6’ of the booth must be clear above 4’.
Booth Display & Restrictions
- Diagram#1 shows the drapes that are provided as a part of your booth cost.
- Diagram#2 shows the allowed clearance for displays, banners, and products within your booth.
- No exhibit may exceed a maximum height of 8 ft.
- Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
- The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft. height.
- Any exceptions to this must have pre-approval from Emma Barnes-Chow (emma@nationalevent.com).
Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.
Signage
No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management. All signs must be printed on one side only. Your brand messaging can only face the inner walls of your exhibit space.
Carpet or Flooring
Grey carpet is provided withing your booth space. If you would like to change the colour, you may order different flooring through our decorator at your own cost or you may bring your own. *Please be sure to review the Tape Restrictions below.
Tape (Floor, Wall, and Carpet Damage)
This only applies to companies that choose to place carpet or flooring on top of the existing carpet.
It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.
Here are the models of two-faced tapes that are authorized by the facility.
- Polyken 105c LPDE
- Scapa 274004
- DC W002A
If you bring your own carpet, you must adhere to the above Tape Restrictions. If you do not have the proper tape, please notify Show Management before installing your carpet or tiles.
Restrictions for Booth Installation
Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead.
Demonstrations/Distributions
Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth. If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors. The use of microphones is not permitted without prior management approval.
Fire Regulations
All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, Provincial, and City Fire Laws.
National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information re the Fire Code please contact Haelee Jones (haelee@nationalevent.com)
Animals in the Show
The facility’s policy prohibits the presence of animals unless they are used as a working dog for the blind. Permission must be obtained from the facility for any exception. Please contact Emma Barnes-Chow (emma@nationalevent.com) if you require permission.
Helium Balloons
Helium balloons are prohibited in most venues. There is a large retrieval fee, charged to the exhibitor when balloons are lost. Please contact Emma Barnes-Chow (emma@nationalevent.com) if you wish to use helium balloons in your display.
Mechanical Conveyances
Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management.
Non-Compliance
National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of his/her exhibit.
SHIPPING & DELIVERIES
Shipping Direct to Show: September 27, 2024
PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only. Your materials will be left at the dock until you arrive. To move your items to your booth space, pump trucks and dollies will be available at no charge. Should you require assistance or the use of a forklift, please contact Emma Barnes-Chow (emma@nationalevent.com) as charges may apply.
Please address shipments to:
Company name, Booth #
c/o The National Franchise Show – Edmonton Fall 2024
Edmonton Expo Centre
7515 118 Ave NW
Edmonton, Alberta
T5B 4X5
The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier;
Cross Connect Customs & Logistics
Pat D’Alessandro
Email: info@crossconnectcl.com
Tel: 416-726-7229
TRANSPORTATION AND CUSTOMS FORMS
Pre-Show Shipping
If you choose the official show carrier as your freight carrier, they will warehouse materials for up to 30 days prior to the Show at no charge and deliver them to the show on move-in day.
To request a quote, please complete the below order form and email to:
Cross Connect Customs & Logistics
Pat D’Alessandro
Email: info@crossconnectcl.com
Tel: 416-726-7229
TRANSPORTATION AND CUSTOMS FORM
Shipping enquiries must be finalized 14 days prior to show move in date. Be sure your shipment is labeled clearly.
You may choose to use another carrier however, keep in mind that not all carriers deliver and pick up during our scheduled move in/move out times.
Show Decorator (to order tables, chairs, accessories, etc.)
ORDER DEADLINE: September 18, 2023
Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from our Official Show Decorator through their online portal.
Show Colours
- Booth Drapes: Black
- Aisle Carpet: Green/teal
- Booth Carpet: Grey
You can also fill in the following form and return to:
GES
Tel: 780-469-7767 or 1-877-505-7767
Email: edmonton@ges.com
Show Guide Ad & Sponsorship Opportunities
There are a number of ways to increase your brand awareness at our shows. Additional ad space is available in our Show Guides that are distributed to attendees and sponsorship recognition includes show guide space, on-site signage, & online presence. For more information, please contact Nadine Thompson at nadine@nationalevent.com or 905-477-2677 ext. 229.
Telephone / Internet / WIFI
BOOKING DEADLINE: September 6, 2024
If you require a phone, internet line or WIFI, please submit the below order form to:
Encore
Kasandra Breadner
Email: Kasandra.Breadner@encoreglobal.com
Tel: 587-340-3432
Vehicles on Show Floor
All vehicles must abide by the arrival and departure schedules and procedures established by Show Management.
Please contact Emma Barnes-Chow (emma@nationalevent.com) and provide pictures and specifics (make, model, dimensions) of the vehicle you would like to display for approval and to arrange arrival time.
We require advance notice of any oversized vehicles moving into the venue so that we can confirm the size and weight capacities on the floor.
When motorized vehicles are approved for use, a protective sheet of visqueen, tarpaulin or comparable material may be required to eliminate damages from leaks of gas, oil, etc., at the exhibitor’s expense.
Motor vehicles or gasoline-powered equipment on display must be equipped with lock-on type gasoline tank caps and batteries are to be disconnected. Gasoline tanks must not be filled beyond the ¼ mark in order to allow for expansion of product. Vehicles unable to be equipped with lock-on type caps must have caps sealed in a manner acceptable to the Fire Department.
- Running of display vehicles during exhibit is prohibited unless approved by the Fire Department.
- Propane charged cylinders are not permitted on self-propelled vehicles or trailers on display inside buildings.
- If at any time an Inspector deems that equipment is being operated in a manner dangerous to public safety, he shall cancel the privilege of the exhibitor concerned.
Exhibitors are responsible for oil, grease, or any general damage to the carpeted area.
Exhibitors must provide a set of keys, the contact’s name, and phone number of the person responsible to remove the vehicle(s) to Show Management.